September 17, 2024
Upselling is a critical component of a successful hotel revenue strategy. But upselling isn’t just about encouraging guests to spend more; it's about understanding guests’ needs, preferences, and behaviors to create valuable experiences that enhance their stay and keep them coming back.
September 4, 2024
Upselling isn't merely about boosting revenue; it's a powerful tool that every hotel, regardless of size, should prioritize. The concept is straightforward: offer guests opportunities to enhance their stay through room upgrades, premium amenities, or additional services. Effectively executing this concept across the customer journey can seem complex, but it's worth the effort. Why? The benefits are substantial—it drives RevPAR and TRevPAR with minimal additional costs, making it a potent driver of profit growth.
August 20, 2024
The financial impact of UpsellGuru’s system is undeniable. Hotels using this system have reported conversion rates as high as 18% from successful bids and ancillary services. This demonstrates the system’s effectiveness and provides valuable insights into guest behavior.
May 21, 2024
Senior leadership in hotels plays a pivotal role in leveraging data analytics to identify trends and opportunities for upselling. By fostering a data-driven culture, identifying key data sources, implementing advanced analytics tools, driving cross-departmental collaboration, and ensuring continuous monitoring and adaptation, hotel leaders can unlock significant revenue opportunities.
