Upselling throughout the guest journey
Pre-Arrival
Upsell rooms, services and experiences to your guests prior to their arrivals
• Target OTA & direct booking with customized offers
• Full automation through “Auto-Pilot”
• Bidding system generating best revenue performance
On-Arrival
Empowering your team with a solution that recommends, tracks, incents & audit
• Equip each team member with their own “GURU” dashboard
• Agents get valuable insights on guest’s pre-arrival upselling interaction
• Goal & incentive structure to motivate and retain your staff
In-Stay
Connect with your guests to inform & upsell on their own devices during their stay
• Guests can explore and reserve offers at their convenience
• Access deals via your Virtual Directory, QR codes and in-stay messaging
• Virtual Registration card with built-in upselling
Platform Features
Guest centric portal to guest service optimization and revenue maximization
Dynamic Pricing
Auto-yield optimal pricing for maximized revenue.
Customized Branding
Your own branding, designed to convert & engage your audience.
Manage Revenue
Integrated into your RMS strategy and pricing.
Personalized Offers
Tailor offers to the right guest at any stage of the journey.
Full Automation
Upselling on Auto-Pilot without manual work.
Group Management
Single login to all your properties and reporting.
Incentive Management
Tracking, automated auditing & reconciliation.
Performance Tracking
Dashboarding, gap analysis & benchmarking.
Upselling Impact
Pre-Arrival
- Offers Seen > 60%
- Offers Made > 21%
- Revenue Impact 1.6%
On-Arrival
- Upsold > 12%
- Average Supplement: 34% of ADR
- Revenue Impact 3.2%
In-Stay
- Offers Seen > 35%
- Offers Made > 12%
- Revenue Impact 0.6%
Revenue Impact
> 5.4%
Upsold Guests
18%
Combined
Upsell Impact
Simple Setup
Get set up and switch on upselling today.
1. Connect your PMS
Pain-free integrations with all popular PMS's.
2. Create your upsells
Create your own offers with a few clicks.
3. Reach new revenue
Fully automated - No manual work required.