September 16, 2024

Crafting Upselling Excellence: The Mayfair House Hotel & Garden

The Mayfair House Hotel & Garden’s upselling program was crafted with a clear focus on profitability and enhancing the guest experience.
September 4, 2024

Why Upselling Should Be a Cornerstone of Your Hotel Budget Plan

Upselling isn't merely about boosting revenue; it's a powerful tool that every hotel, regardless of size, should prioritize. The concept is straightforward: offer guests opportunities to enhance their stay through room upgrades, premium amenities, or additional services. Effectively executing this concept across the customer journey can seem complex, but it's worth the effort. Why? The benefits are substantial—it drives RevPAR and TRevPAR with minimal additional costs, making it a potent driver of profit growth.
July 23, 2024

The UpsellGuru Platform: Your One-Stop Portal for Hotel Upselling Success

Imagine a central command center for all your upselling activities. That's precisely what the UpsellGuru Platform is. Access all program features and tools from a single, convenient portal, giving you complete control and a clear view of your upselling strategy.
July 2, 2024

A Recipe for Success: St. Ermin’s Hotel’s Upselling Journey with UpsellGuru

St. Ermin's Hotel sought a partner who could deliver an integrated solution for pre-arrival and on-arrival upselling. Enter UpsellGuru, a cutting-edge upselling system designed to seamlessly integrate into hotel operations.
June 20, 2024

Empowering Staff, Elevating Experiences: Building a Winning Upsell Culture

An upsell culture goes beyond simply selling more rooms. When done right, it's about creating a win-win scenario for both you and your guests.
January 26, 2024

Case Study: How UpsellGuru supercharged Incremental Revenue and increased hotel employee satisfaction at Travel Charme Hotels & Resorts 

As we delve into Travel Charme's success story with UpsellGuru, intertwined with the transformative power of upselling, we uncover the landscape of hospitality excellence and revenue optimization. Throughout this case study, we go through the transformative journey, detailing the process, outcomes, and insights gained by implementing UpsellGuru at Travel Charme.