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In-House Upselling

In-Stay Upselling

Eliminate upselling pressure. Empower your team to seamlessly offer personalized upgrades and experiences throughout the guest stay, boosting guest satisfaction, loyalty, and your bottom line.

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Upselling during the Guest Stay

  • Timely, personalized offers
    Present appealing extras, like spa treatments or dining options, to guests at the perfect moment during their stay, increasing the likelihood of conversion.
  • Seamless guest experience
    Offer add-ons directly through in-stay messaging, allowing guests to book effortlessly without interrupting their stay or needing to visit the front desk.
  • Automated upselling
    Maximize revenue with automated, in-house upselling, offering services and amenities directly to guests' smartphones for a smooth and contactless experience.
Late checkout Enjoy a late check-out and sleep in. F&B Voucher worth $100 for only $80 Redeem during your stay on your choice of Food and Drinks. Extra night Make it a REALLY late check-out - add another night to your stay with us! Bid the price you want to pay and we let you know if it's available. Romantic Package Bottle of Champagne with 6 Strawberries & 6 Chocolates Airport Transfer One way airport transfer to the airport “Greener Stay” Opt-out of Housekeeping service for the duration of your stay (when you stay 2 nights or more) to receive a 20% discount Voucher on all our hotel's F&B. Continental Breakfast Assortment of pastries, juices, and coffee /tea. Served from 6am to 11am. 25% off Spa Treatment Discount on selected treatments: Swedish Massage Deep Tissue Massage Head Massage Popcorn & Netflix Access to Netflix and enjoy fresh popcorn. 3 Course Dinner Enjoy a delicious 3-course dining experience at the Shakedown restaurant, with a complementary glass of prosecco each. Selection from the pre-theatre set menu. Evening Cookies & Milk Daily evening cookies and milk for 2. 25% off Spa Treatment Discount on selected treatments: Swedish Massage Deep Tissue Massage Head Massage
Menu Welcome It is our pleasure to welcome you to our Hotel. Whether you are travelling for business or pleasure, we know you have a variety of hotels to choose from, and we are honoured that you have selected our hotel. Our professional and friendly staff are committed to ensuring that your stay is both enjoyable and comfortable. Provide friendly, courteous service Provide a clean comfortable room, where everything is in working order. During your stay, we will adhere to our Hotel’s Service Commitment by providing you with outstanding service. In other words, we promise you a sensational experience by providing the cleanest room, friendliest staff and best value while you are our guest. Menu Welcome Restaurant Menu Breakfast Menu Upgrades Available Hotel Directory Room Service Menu Channel Guide Sightseeing Budapest Spa Menu Restaurant Menu Menu

Digital Guest Directory

  • Enhanced guest experience
    Provide a comprehensive, always-updated guide to your hotel, including dining menus, spa services, local transport links, and special promotions—all in one easy-to-use digital tool.
  • Upsell opportunities
    Increase revenue by offering in-stay extras such as spa treatments, dining experiences, or late check-outs, all available for guests to book directly from the directory.
  • Convenient access
    Guests can access all the information they need on their smartphones or tablets via email, SMS, or QR code—everything from room service menus to hotel facilities, and more.

Guest Communication

  • Automated messaging
    Save time and enhance the guest experience with automated personalized messages, from warm welcome greetings to special promotions, delivered exactly when your guests need them most.
  • Effortless campaign creation
    Quickly launch communication campaigns, automated and segmented tailored to your guests.
  • Instant guest engagement
    Send timely updates and offers directly to guests, eliminating the need for printed materials or phone calls, ensuring seamless communication.
Happy House by the Pool Tonight! Hi John! Join us for Happy House by the Pool this evening at 6PM. Enjoy live music, refreshing drinks, and tasty snacks while you relax by the water. We can’t wait to see you there! 12.41

FAQs about In-Stay

Does in-stay upselling require additional staff involvement?

No, the process is automated, allowing guests to book extras without requiring staff interaction, minimizing operational pressure while boosting upsell success.

Timely offers like spa treatments, dining experiences, or extended check-outs are presented when guests are most likely to book, leading to higher conversion rates and additional revenue.

UpsellGuru integrates with in-stay messaging systems, enabling guests to receive personalized offers via email, SMS, WhatsApp, or QR codes.

Ready To Elevate Your Guest Experience, Revenue, And Profits?​

Get set up and unlock your upselling potential today.

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